Patient Rights and Responsibilities

Every patient of the Lown Cardiovascular Group has the right to:

  • Be treated with dignity and respect
  • Be assured of privacy and confidentiality concerning information about their medical care
  • Have their questions, concerns and complaints addressed in good faith
  • Make choices and decisions regarding their medical care
  • Be provided with information necessary to give informed consent prior to any procedure or treatment
  • Receive, on request, information about fees and charges and receive an explanation of their bill regardless of the source of payment
  • Receive, on written request, a copy of their medical record

Every patient of the Lown Cardiovascular Group has the responsibility to:

  • Actively participate in decisions about care and treatment, including being informed about outcomes of care in order to participate in current and future decisions
  • Answer questions honestly and accurately
  • Be considerate of other patients, families and staff.
  • Respect others’ privacy and property
  • Respect Lown Group property and regulations
  • Provide accurate and complete information about your health insurance and meet the requirements of your health insurance coverage
  • Pay bills promptly